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How It Works

Getting Started
Four Easy Steps
donation Confirmation
Shipping
Shipping Methods
Erasing And Backing Up Data
Packaging Guidelines
Valuation and Donated Funds
Determining System Condition
How the funds will get to Mariners Church

Getting Started

Getting Started

It is easy!  Follow these simple steps:

  • Step 1 -- Register for a Donation account and log in to the Donation Center.
  • Step 2 -- Select the appropriate Value Estimator and receive an instant donation estimate.
  • Step 3 -- Print a prepaid shipping label and ship your items to our donation warehouse.
  • Step 4 -- After receipt and confirmation of the item we send you a Tax Receipt for the value of the item.
Got a large quantity of items you want to donate?
please contact us to make arrangements. 

Donation Confirmation
After completing the donation form, you will receive an e-mail confirming the items you are trading in, the donation number and the estimated value of the items. We recommend you keep a copy of this e-mail for your records.

You must ship your donation items within 30 days or the estimated value will be invalid. If you experience technical difficulties, use our donation support contact form.

Get started now with the donation Estimator.

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Shipping

Shipping Methods
A shipping label and address can be printed from your Submission Acceptance e-mail.

Please note: Standard ground shipping costs are included when you accept an estimate and generate a prepaid shipping label.

When dropping off your item with UPS, we advise you to retain a drop-off receipt for your records. Please, do not drop off the item at any of the UPS drop box locations, as you will not be provided with a receipt when using this method.

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Erasing And Backing Up Data
When trading in computer sytems, back up and erase all data from the hard drive. Any data left on your system may be accessible to others.

Methods for backing up Windows systems:

  • Microsoft Windows 95/98 Backup Utility -- Use this utility to backup files stored on your systems' hard drives. Back up files via floppy disks, tape drive or with another system on a network. If your original files are damaged or lost, you can restore them from backup.
  • Back up data on Windows systems by clicking Start, pointing to Programs, pointing to Accessories, pointing to System and clicking Backup. If you do not see Backup on the Accessories menu, it is not installed. To find out how to install it, click Related Topics. For more information about how to use Backup, click the Help menu in Backup.

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Packaging Guidelines
Before packaging computer systems, read guidelines for Erasing And Backing Up Data.

When packaging a computer for donation, include the operating system software (Macintosh or Windows) on CD or diskette, along with the certificate of authenticity, the end-user license agreement and manuals.

If your system was shipped with a restore CD, each of the above items will be on the restore CD, and not packaged separately. If you have a Microsoft operating system, please erase the operating system software from the device.

Also, try to include any documentation and accessories that originally shipped with your item, these items may include: warranty cards, keyboards, mice and connection cables. Failure to include normally included items or accessories will impact the value of your trade.

Do not include a CRT monitor unless the system has a built-in monitor. Because of their weight, CRT monitors are not accepted for donation.

You will be responsible for all costs associated with packaging and insuring previously owned systems.

Please follow these shipping tips:

  • Wrap the items using plenty of bubble-wrap, foam packaging or other packing supplies around fragile items. Include all components of the system for return.
  • Package the system in a sturdy cardboard box designed specifically for shipping. Boxes are also available for purchase prior to the transaction. 
  • Tape all edges on the sides, top and bottom to make sure there are no rough edges that could be snagged by automated mail processing equipment. We do not recommend using masking or cellophane tape.
  • Attach the shipping label to the outside of the package. Use a piece of clear shipping tape over the top of the label. 
  • Call UPS or drop off the package at a UPS shipping location. Be sure to keep the tracking number for proof of return. You may also ship at your own expense using the carrier of your choice as long as they can provide you with a Shipment Tracking Number and proof of delivery.
  • Traded items must be shipped within 30 days of the donation request submission date, or you will need to re-apply for a new donation estimate. Your system must be received by the date shown on the shipping form; if it is not, the estimated value will not be valid.

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Valuation and Donated Funds

Determining System Condition For Donation
Our Donation partner will perform an inspection upon receipt of your system. Because the condition of the system plays a part in determining its value, you must accurately state the system's condition.

The three condition levels include:

  • Excellent -- the system is in excellent working condition and needs no refurbishment. The body of the product is clean and in LIKE NEW condition - and all parts of the item operate as they did when the item was new.
  • Good -- Fully functional - with no technical problems, may have a few "normal wear" scratches, smudges.
  • Poor -- Functional and in working condition for the intended purpose with no major technical problems. The item may have cosmetic defects such as dents, scratches, stickers smudges. A battery door may be missing, or there may be a crack in the case.

How the funds will get to Mariners.
100 percent of the value shown on your confirmed donation estimate will go to Mariners Church Ministries.   No fees or deductions are made by the processing center.

The estimated value is not final until the item has been verified.

Please read the Terms and Conditions for further information.

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